Many Windows users are seeing Error Code 0x87E10BD0 in the Microsoft Store when trying to download a game such as Forza Horizon 4, Sea of Thieves, etc, or some other application. The error is very common and has been continuously making its appearance in Windows devices.
Something unexpected happened and your purchase can’t be completed. Error code: 0x87E10BD0.
What’s causing Windows Store Error Code 0x87E10BD0?
Certain error codes appearing in Windows Store are not new. This one is a different error code, but can certainly be due to some veteran factors such as corrupted Windows Store Cache or some glitch in the Store.
There are some other reasons such as you not being signed in while downloading the application or missing AUInstallAgent which is nothing but a folder that sometimes goes missing and you need to recreate it to resolve the issue. We will be talking about all of them in detail and seeing solutions for every potential cause.
Fix Microsoft Store Error Code 0x87E10BD0
If you need to resolve Error Code 0x87E10BD0 in Windows Store on your Windows 11 or Windows 10 PC, first of all, update your computer. Sometimes, installing the latest build is enough to fix the issue. You do that, and if the issue still persists, try these solutions.
- Log in to your Microsoft Account
- Rereate AUInstallAgent
- Reset Microsoft Store
- Try downloading some other application
- Troubleshoot in Clean Boot
Let us talk about them in detail.
1] Log in to your Microsoft Account
A lot of times, the error appears when you are not signed in to your Microsoft Account. And according to many users, adding Microsoft Account and then downloading the application can resolve the issue. So, first, check if you are logged in to your account, if not, open Run, type “ms-settings:emailandaccounts”, and click Ok.
Now, click Add a Microsoft Account, enter your credentials and log in to it. Finally, check if the issue persists.
2] Recreate AUInstallAgent
According to many users, issues can occur if the AUInstallAgent folder is corrupted or missing. If it is corrupted, you need to remove it and then recreate the folder, if it’s missing, then we just need to recreate the folder.
Open Run by Win + R, paste the following location, and click Ok.
Now, check if you have the AUInstallAgent folder. If you have the folder, remove it and create a new one. Rename the newly created folder AUInstallAgent. If there is no such folder, then the only thing you have to do is create a new folder.
3] Reset Microsoft Store
As mentioned earlier, the issue can occur because of Microsoft Store Cache. It can get corrupted and as a result, triggers such errors. In that case, your best bet is to reset the Store and remove the cache. You can easily do the same from Windows Settings.
- Open Settings.
- Go to Apps > Apps & Features.
- Then look for Microsoft Store.
- For Windows 11: Click on the three vertical dots and click Advanced Options. For Windows 10: Select the app and click Advanced Options.
- Finally, click Reset.
Wait for your request to be processed and your Microsoft Store will be reset.
You can also reset the cache of Microsoft Store by running wsreset.exe. To do that, just paste in “wsreset.exe” in the Run box and click Ok. This way, a CMD screen will show up and your issue will be resolved.
Then you retry downloading the app, hopefully, it will work this time.
4] Try downloading some other application
This is not a fix, instead, it is a workaround that has helped countless users to resolve the error code in question. Rather than downloading the game that you were previously attempting, go for some light app, such as Netflix. If you are able to download it, then try retry getting the application that was giving the error code. For many users, this workaround has worked.
5] Troubleshoot in Clean Boot
The issue can also be because of other applications interfering with your download. In that case, you should troubleshoot in Clean Boot and see which application is causing the issue. If the issue is because of interference from another program, you will be able to download it in Clean Boot as no unnecessary service or application will be working in the background.
Hopefully, you are able to resolve your issue with the solutions mentioned in this article.
How do I fix Windows games on my PC?
If you want to fix games installed from Windows Store then try using Windows Store Apps Troubleshooter. It is a great tool that will resolve the issue for you. Also before purchasing any game, make sure that your system meets the minimum requirement to run the game. Other than that, you should check our guide to resolve the issue where your system crashes or freezes when trying to play a game.