Apple AirPods and AirPods Professional issues and learn how to repair them


The Apple AirPods are among the many finest true wi-fi earbuds you may get. The AirPods, now of their third era, or the noise-cancelling AirPods Professional, are no-brainers in case you have Apple merchandise. With fast connections and seamless transitions between totally different Apple units, you gained’t get a greater expertise so far as wi-fi earbuds go. AirPod customers do come throughout just a few points, although. Right here’s a take a look at some frequent AirPods and AirPods Professional issues and learn how to repair them.

Learn extra: All the pieces we all know to this point in regards to the Apple AirPods Professional 2

Downside #1: Proper or left AirPod not working

One third-generation AirPod inside an ear.

Sam Good / Android Authority

Apple AirPods and AirPods Professional homeowners face issues with one of many earbuds not working, despite the fact that they’re charged.

Potential options:

  • Merely reconnecting the AirPods appears to do the trick. Be sure that the charging case is absolutely charged and place each earbuds within the case for 30 seconds. Reconnect them by opening the case subsequent to your iPhone or iPad. You must also restart your cellphone.
  • It may be an audio stability challenge. Many customers have complained that the audio stability appears to alter mechanically. Go to Settings > Accessibility > Audio/visible > Stability and set it to the center.
  • You may need to reset the AirPods. You’ll discover the steps to take action within the information under.

Downside #2: The AirPods connect with the cellphone, however the sound doesn’t play by means of them

AirPods Pro Connecting

Some customers say that whereas the cellphone reveals that the AirPods are linked, sound continues to play by means of the cellphone’s audio system.

Potential options:

  • Open an audio app like Apple Music and play a track. Open the Management Heart, click on on the icon on the proper nook of the audio field, and choose the AirPods because the Bluetooth system for audio playback. You may power the cellphone to decide on the AirPods because the playback system.

Downside #3: Poor mic high quality on calls (iPhone and MacBook)

A man wearing AirPods Pro in ear

Many have complained about poor mic name high quality on the iPhone or MacBook video calls. Folks on the different finish of the road have issues listening to what the AirPods consumer is saying.

Potential options:

  • It’s uncommon for each mics on the 2 earbuds to cease working. You may examine which one is okay by going to AirPods settings > Microphone and choosing At all times left/proper. Report your self with each choices and see which possibility works the perfect.
  • It’s a bizarre bug, however some customers say they face poor mic high quality due to how they paired the earbuds. As an alternative of going to the cellphone’s Bluetooth settings and connecting to the AirPods (as you’d another Bluetooth system), customers say that the issue goes away when pairing the earphones by merely opening the case subsequent to the cellphone. Go to Settings > Bluetooth, faucet the information icon subsequent to the AirPods and faucet Overlook this system.
  • The Apple AirPods Professional’s noise-cancelling characteristic may also be inflicting issues with the cellphone’s mic. Whereas sporting each earbuds, open the Management Heart and contact and maintain the amount slider to carry up extra settings. Faucet the Noise management icon on the backside left nook and choose Off. You can even go to Settings > Bluetooth, faucet on the data icon subsequent to the AirPods and swap the noise management to Off.
  • You would possibly discover sound and mic issues for those who use Bluetooth to attach third-party wi-fi keyboards and mice. It may very well be due to different linked Bluetooth units for those who face poor mic high quality on calls when in your MacBook. For customers with Logitech equipment, or in case your product has it obtainable, utilizing a common USB receiver (that comes with the system) as an alternative of Bluetooth fixes the audio and mic issues with the earbuds. You can even disconnect these Bluetooth units throughout calls.
  • If none of those choices work, your only option is to make use of the MacBook’s inside microphone for calls. You may change the mic setting throughout calls.

Downside #4: AirPods case doesn’t cost when linked to a PC working Home windows

AirPods in their wireless charging case

Chase Bernath / Android Authority

Some customers say the AirPods case doesn’t cost when linked to a Home windows PC. The case fees for a couple of minutes earlier than mechanically stopping.

Potential options:

  • Plug the AirPods into the PC. On the pc, go to the Management Panel > View units and printers > Unspecified. You’ll discover the AirPods case on this checklist. Double click on it and go to the {Hardware} tab. Double click on on the HID-compliant system possibility and choose Change settings. Go to the Drivers tab and choose Disable system. Unplug the case and plug it again in. Customers say the charging gentle would possibly nonetheless flip off, however the earbuds nonetheless cost.

Downside #5: AirPods connect with the iPhone or iPad whereas nonetheless within the charging case

AirPods 3rd Gen case in hand.

Sam Good / Android Authority

A couple of AirPods and AirPods Professional homeowners are having issues with the earbuds connecting to their iPhones or iPads whereas nonetheless within the charging case.

Potential options:

  • This bug is linked to the “Computerized ear detection” characteristic. Go to Settings > Bluetooth and faucet on the data icon subsequent to the AirPods title. Toggle off Computerized ear detection.

Downside #6: AirPods mechanically swap to different linked units

Xiaomi Mi 20W Smart Tracking Wireless Charging Pad charging a phone and some Airpods

Ryan-Thomas Shaw / Android Authority

The AirPods’ computerized swap characteristic permits seamless transitions between your cellphone, pill, laptop computer, and smartwatch. Nonetheless, some customers say that the earbuds swap over to different linked units after they don’t need them to.

Potential options:

  • The one possibility, for now, is to limit which units the AirPods connect with. Whereas utilizing your AirPods when linked to your iPhone, go to Settings > Bluetooth and faucet on the data icon. Go to the Connect with this cellphone possibility and alter it to When final linked to this iPhone. With this setting, the AirPods will solely look to hook up with the cellphone and no different units. You can also make the identical adjustments in your iPad.

Downside #7: The amount is decrease on one of many AirPods

Apple AirPods Pro earbuds in a man's open hand with an iPhone in the background.

You would possibly discover a decrease quantity on the left or proper AirPod.

Potential options:

  • Be sure that the audio stability setting is right. Go to Settings > Accessibility > Audio/visible > Stability and set it to the center.
  • A decrease quantity on one of many AirPods may very well be as a result of the earbud must be cleaned. Take a look at our sister website, Sound Guys, for an in depth information on learn how to clear your AirPods and AirPods Professional.

Downside #8: AirPods inflicting an allergic response and ear infections

AirPods 3rd Gen being worn.

Sam Good / Android Authority

There’s an enormous checklist of complaints on Apple’s boards the place customers point out the allergic reactions and ear infections attributable to their AirPods Professional.

Potential options:

  • There’s no actual workaround for this drawback. Some customers say that preserving their AirPods out within the solar or underneath a UV lamp appears to assist lots. After all, don’t maintain your earbuds out within the solar for too lengthy as they’ve batteries that can overheat.
  • In case you are allergic to the AirPod Professional’s silicone ideas, the one possibility is to switch them. The Comply reminiscence foam ideas are price contemplating.

Downside #9: Crackling or static noise by means of AirPods Professional

Apple AirPods Pro in hand

Sam Good / Android Authority

Many customers complain about listening to crackling or static noises by means of their AirPods Professional.

Potential options:

  • This recognized challenge impacts AirPods Professional’s manufactured earlier than October 2020. Different associated issues embrace ANC not working as anticipated and a rattling noise within the earbuds. Apple presents customers a free substitute by means of its AirPods Professional Service Program for Sound Points. In case your earbuds had been manufactured earlier than October 2020, had been bought lower than three years in the past, and have any sound points, try to be eligible for a substitute.

Downside #10: Audio stability mechanically shifts on a MacBook

The Apple AirPods (3rd generation) open case holds the earbuds and sits on a wood surface.

Zak Khan / Android Authority

There are just a few reviews of customers dealing with issues with the audio stability mechanically shifting to the left or proper when connecting their AirPods or AirPods Professional to a MacBook.

Potential options:

  • Sadly, this can be a widespread drawback that doesn’t have a correct repair. The one possibility is to go to the Apple menu > System preferences > Sound and transfer the sound stability to the center. You may need to make this adjustment each time manually.
  • You should utilize the Stability Lock app to “lock” the sound stability in place.

AirPods and AirPods Professional issues that don’t have a workaround

Airpods Pro in their case showing Battery Indicator

A couple of AirPods and AirPods Professional issues don’t have a workaround and can probably require a software program or firmware replace. In additional excessive circumstances, you may need to get a substitute.

  • “AirPods detected close to you” error: A number of customers have reported seeing the pop-up notification saying “AirPods detected close to you,” whereas they don’t discover any precise units. This appears to be a bug associated to different individuals utilizing the Discover my characteristic to seek for their AirPods near you.
  • Sound cuts out after a minute: There are rising complaints from customers who say that the audio cuts out after a minute or so whereas listening to music. The AirPods mechanically disconnect and should be manually reconnected.

Guides: Substitute and arrange a single AirPod, reset AirPods

AirPods 3rd Gen earbud in hand

Chase Bernath / Android Authority

Learn how to exchange and arrange a single misplaced AirPod

When you’ve misplaced considered one of your AirPods, you don’t have to switch all the set. You may exchange a single AirPod for $69 or an AirPods Professional earbud for $89. You can even get replacements for the charging circumstances.

  • When you get the substitute unit, go to Settings > Bluetooth, faucet on the data icon subsequent to your AirPods, and choose Overlook this system.
  • Put the substitute unit within the charging case with the opposite earbud and shut the lid.
  • Open the lid and examine the standing gentle, which needs to be flashing amber.
  • Then press and maintain the setup button on the charging case till the standing gentle flashes white.
  • Open the case subsequent to the iPhone or iPad, and you must get the brand new connection notification.

Learn how to reset AirPods and AirPods Professional

  • Put the earbuds within the charging case, shut the lid, and wait 30 seconds.
  • Open the lid, go to Settings > Bluetooth, faucet on the data icon subsequent to your AirPods, and choose Overlook this system. Skip this step for those who don’t see your AirPods on the Bluetooth checklist.
  • Open the lid. Press and maintain the standing button on the case for 15 seconds till the standing gentle adjustments from amber to white.
  • Reconnect the AirPods by holding them near your iPhone or iPad with the lid open.

Dealing with different Apple AirPods and AirPods Professional issues? Tell us within the feedback part, and we’ll strive our greatest to discover a answer.


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